1. Who we are
Jaay Jaay's Aesthetic is operated by Jaay Jaay's Aesthetic. Our address is Cleveland, Ohio. Mailing address provided on request for returns. For any privacy question or request, email babyjayshair@gmail.com.
2. Information we collect
When you order through Instagram Shop or TikTok Shop, those platforms collect your name, shipping address, contact details, order, and payment information under their own privacy policies, and they share the order details we need to ship your order. When you message us directly, we receive the name, contact details, photos you choose to share for style or product help, and the message itself.
We collect only the information a request, an order, or an application needs. Please send us only the information we ask for.
3. How we use information
We use order details to confirm availability, take payment through our platforms, ship orders, and answer product and style questions. Photos you send for style help are used to answer your request.
Every marketing or program update email we send carries an unsubscribe link, and one click removes your address from that list. Service, order, donation, and application messages continue where they are needed to complete the work you requested.
4. Who processes information for us
Our sales and contact platforms are Instagram and TikTok, including their shop features. Our website hosting provider serves this site, and our shipping carriers deliver orders. We never sell your personal information. We share information only with the service providers needed to complete your order, application, donation, or request, and where the law requires sharing.
5. How long we keep information
We keep order, donation, and business records for as long as our accounting, tax, and legal records require. Messages and applications are kept while they are active and for a reasonable period after, and are deleted on request as described below unless a record must be kept by law.
6. Your choices and data deletion
You may ask us to show you the personal information we hold about you, correct it, or delete it. Email babyjayshair@gmail.com with the name and email connected to your information so we can find it. We respond within 30 days. Where a record must be kept for tax, accounting, fraud prevention, or legal reasons, we keep only that record and explain why.
7. Privacy for our boys and girls
This website sells hair products, wigs, and braiding services for a general audience and for families. It does not knowingly collect personal information from boys and girls under 13. A parent or guardian books services and places orders for young family members, and a parent or guardian can email us to review or remove information.
8. Security
Our website is served over a secure connection. Payment information is handled by our payment providers and never reaches our own systems in full. No system is perfect, and we work to limit access to personal information to the people who need it for the work above.
9. Changes to this policy
When this policy changes, the new version is posted on this page with a new effective date.